Terms & Conditions
Quotations and Orders
Quotations are given on the basis of costs at the time of issue. Prices may be amended at time of Order to reflect a change in cost structure, including any alteration to the rate of VAT, or similar tax. The prices for VAT are listed.
Deliveries (Ireland)
All products are delivered Monday to Friday only. Orders received on a Friday will not be delivered until Monday. Orders must be processed before 11.00am for next day delivery. Delivery for specific days cannot be guaranteed.
You (the client) are responsible to provide Face Masks with the correct name, address and telephone number in detail. Face Masks cannot accept responsibility for late or non-delivery if recipients' details are insufficient or incorrect. Any shortfalls or damaged goods must be notified to Face Masks within two days of receipt of goods. Claims for non-delivery must be made within 30 days.
Cancellations and Returns
If you are not satisfied with your product please note we can only refund or exchange a product if we receive it back to our warehouse within five working days of your receiving the goods. Order alterations or cancellations made by the customer to Face Masks must be notified in writing to Face Masks five working days prior to the agreed date of dispatch. Returned goods must be in its original packaging and in resalable condition. Delivery charges will only be refunded if product is faulty, damaged or incorrect. The cost of returning the goods is the responsibility of the purchaser unless the wrong goods were delivered.
Goods remain the property of Face Masks until payment is received in full.
Payment
Payment must be made in full four working days prior to dispatch. Payments may be made by all major credit cards.
Limitations as to Damages
Face Masks shall take all reasonable care in packaging any fragile or breakable items. In the event that such items are damaged in transit, Face Masks shall be responsible for replacement costs of the item only. Face Masks shall not in any way be responsible for any personal injury, consequential or inconsequential loss or damage to property, howsoever caused.